Customer Service

Northgate’s Customer Service Center is staffed to provide you with store and event information, gift wrapping and registration for Northgate’s clubs including our Loyal Shoppers Club  and Heart and Sole Walkers Club.

Monday-Thursday 11:00am-6:00pm
Friday-Saturday 10:00am-7:00pm
Sunday 1:00pm-5:00pm

Customer Service Center phone number: 919-286-4400

Northgate Mall’s Customer Service Center also offers

  • Local maps and Visitors Guides
  • Mall Directories
  • Stroller Rentals
  • Free Wheelchairs


ATM Services:


  • Restrooms are located throughout Northgate near entrances 3 and 8 and at Northgate’s Food Gallery.

Current Job Openings: