Customer Service

Click here for current job openings at Northgate stores.  Northgate Customer Service does not accept applications for individual stores-please contact those stores directly. Applicants interested in applying for a Customer Service position should apply in person at the Customer Service Desk.

Customer Service Application

Discounts: Various Northgate merchants offer discounts for Veterans and Seniors

Northgate’s Customer Service Center is staffed to provide you with store and event information, gift wrapping and registration for Northgate’s affinity clubs including our Loyal Shoppers Club, Little Shoppers Club and Heart and Sole Mall Walkers Club.

Monday-Thursday 11:00am-7:00pm
Friday-Saturday 10:00am-8:00pm
Sunday 1:00pm-6:00pm

Northgate Mall’s Customer Service Center also offers

  • Local maps and Visitors Guides
  • Mall Directories
  • Stroller Rentals
  • Free Wheelchairs

ATM Services are located throughout the mall. See Directory for exact locations.

Restrooms are located throughout Northgate near entrances 3 and 8 and at Northgate’s Food Gallery.

For employment information and job openings at Northgate’s merchants, please contact them directly. Visit our directory for a complete listing of our merchants.

Customer Service Center phone number: 919-286-4400